Experience

Co-Owner/Managing Director – Cloudpulse 360, Phoenix, AZ
  • Making executive decisions on behalf of the company’s technological requirements.
  • Provide overall leadership for the technology function of the organization.
  • Work cross-functionally to understand needs across the entire business enterprise to help translate technology into value and revenue.
  • Engage and lead strategic client engagements with regards to both technical and business value – building winning, differentiated solutions and value.
  • Support partnership development efforts, including proposal/product creation.
  • Handle technical issues brought to you by less experienced teams.
  • Serve as the technical authority on the Salesforce platform, security, integration, data migration, and other solution components.
  • Lead team members and performance through regular one-on-one meetings, periodic feedback, annual reviews, etc.
  • Help with sales initiatives by providing leads through scope/SOW, solutions, and developing price estimates.
  • Mentor the Salesforce practice team members and take on leadership roles to expand the capabilities of the practice.
SALESFORCE SENIOR CONSULTANT– DELOITTE, GILBERT, AZ
  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform and clearly articulate trade-offs for alternative approaches.
  • Architect and document technical solutions that are aligned with customer business objectives.
  • Provide technical management to a team of support Analysts, Administrators, and developers.
  • Provide excellent design and deployment solutions resulting in extraordinary customer satisfaction.
  • Troubleshoot key customer implementation issues and demonstrate the ability to drive successful resolution.
  • Execute delivery methodology to drive projects to completion on time and on budget.
  • Engage with ETL tools like MuleSoft, Zapiers, Cross-Org Adapter for Salesforce Connect, and Jitterbit.
  • Collaborate with the functional team to figure out the best way to implement a solution (which could involve decisions around declarative vs. programmatic vs. App Exchange, etc.)
SALESFORCE Consultant– DELOITTE, GIlbert, AZ
  • Build Salesforce solutions on Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Pardot, or Knowledge.
  • Develop end-to-end Salesforce solutions using Configuration and Customization – APEX Class, Triggers, Visualforce pages, Lightning components, etc.
  • Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, and Email Alerts.
  • Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, and Single Sign-On.
  • Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins, and ANT.
  • Perform data updates/migration using Data Loader and other similar tools.
  • Participate in daily scrum meetings, analyze assign user stories, and identify/resolve gaps in functional user stories/business requirements.
  • Adhere to defined coding standards and develop well-structured, maintainable, and easy-to-understand code.
  • Perform independent code reviews and write unit/integration test cases to achieve high test coverage.
  • Ability to effectively debug and resolve issues and/or defects that may be reported as a result of faults in the production system.
  • Assist in writing technical approach and design documentation as required.
Salesforce Developer – Ethos Solutions, Phoenix, AZ
  • Design, develop, test, implement, deploy and maintain a variety of Salesforce applications to reach the client’s goals.
  • Develop custom code using LWC, Aura component, Visualforce, APEX, JavaScript, Java, and other technologies to build customized solutions supporting business.
  • Use effective methodologies (e.g. Agile, test-driven development) and continuous development tools (e.g. SFDX, GIT, Jenkins, Ant etc) to follow Salesforce best practices.
  • Implement systems integration experience with REST, Web Services APIs and third-party applications to centralize data sources.
  • Develop application using automation process with Flows, Process Builder, workflow, and Salesforce Sharing & Security model to deliver standard solutions.
  • Conduct technical design reviews and demos both internally and to clients.
  • Manage large data volumes, considering limits & performance tuning.
  • Utilize engineering tools such as VSC management, build processes, and debugger in the software development process
  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
Pharmacy Technician – Fry’s Food and Drugs, Scottsdale, AZ
  • Interact with customers, via the phone, email, and in person, always making sure that they received quality service.
  • Prepare records of inventories, receipts, purchases, and deliveries, using a variety of computer screen formats.
  • Develop excellent relationships with the clients helping them become more comfortable with the company.
  • Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages to maintain company spending goal for each month.
Computer Technician – FL Tech, Jerusalem, Palestine
  • Oversaw the daily performance of computer systems.
  • Developed training materials and procedures, and trained users in the proper use of hardware and software.
  • Set up equipment for employee use, ensureing proper installation of cables, operating systems, or appropriate software.
  • Installed and performed minor repairs to hardware, software, and peripheral equipment, following design and installation specifications.